New Patient Information

Your first visit is very important. A little planning ahead can save you a lot of time. For starters, this checklist can give you a good idea of what to expect.

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  • New Patient Form
  • Insurance Card
  • Emergency Room records
  • Medical Records/X-Rays
  • Electronic Medical Records
  • Written List of Prescriptions, medications, vitamins
  • A Family Member or Friend
  • Translator if needed
  • Questions

Orthopedic Offices locations and directions.
Physical Therapy Center locations and directions.
Spine Center location and directions.
Pain Management Center locations and directions.
Surgery Center location and directions.

Payment

In order for our office to submit an insurance claim, you are required to present your insurance information and valid photo identification at the time of check-in. You are responsible for any co-payment or deductable at each visit, in accordance with your insurance policy.

If you do not have insurance, payment is due in full at the time services are rendered. Please check with our office about payment plan options.

We accept cash, check, debit card and most major credit cards.

Referral Authorization

Some insurance plans require the patient to obtain a referral authorization from their primary care provider prior to receiving services from a specialist. If your plan requires a referral authorization, services will only be provided if the referral authorization is at our office at the time of your appointment. You will have the option to sign a waiver accepting financial responsibility for services not covered due to the lack of referral authorization. If referral authorization is an issue, we can reschedule your appointment.

For further questions, contact our scheduling department at 817.731.9400

Office Hours are Monday – Friday from 8:00 a.m. to 5:00 p.m.

  • Arrive at least 20 minutes early with your paperwork completed to ensure that we can take care of any last minute requirements before you see the doctor.
  • Ask Questions: feel free to write down your questions. If you don’t understand a medical term or recommendations, let us know.
  • Be sure to follow the Doctor’s instructions. Take the full course or medicine. Change dressings as instructed. Remember, you’re a part of the team too.
  • Keep the doctor informed of any changes in your condition.
  • Take a look at the Southwest Orthopedic Associate’s website information about many conditions and surgical procedures. Feel free to view information on your scheduled procedure.
  • Why is this procedure being recommended?
  • Are there alternatives?
  • What are the risks involved?
  • What is the procedure called?
  • How is it done?
  • What will happen if I don’t have the surgery now?
  • If I want a second opinion, whom can I consult?
  • Will I need any medical evaluations prior to the surgery?
  • What kind of anesthesia will be used?
  • Will I meet with the anesthesiologist in advance?
  • How long will the recovery take?
  • What are my limitations during recovery?
  • Will I need assistance at home afterwards? For how long?
  • What will discharge instructions be?
  • Will I need physical therapy?

If you have any other questions regarding your first visit to Southwest Orthopedic Associates, please call us at 817.731.9400.

We look forward to working with you!
Southwest Orthopedic Associates Team

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